Using Self Service to Reset your Password
Open an Internet Browser and type the following in the address space:
Before you can reset your password using this method, you must register with the system. This is a simple process and only takes approximately 2 minutes.
You will be asked three questions. Answer these and remember the answers. These will be asked again every time you request a password reset. If you do forget them, you will have to re-register through this process again. Answer the three questions, type in your current password again and click "GO".
You will get a screen telling you that your registration was completed successfully.
Once you are registered with the system, you can reset your password. Type in your HSC Username in the right hand column and click "GO".
You are now presented with a screen with the same three questions you answered during registration. Answer these three questions exactly how you answered them when you registered. Enter a NEW password and click “GO”. Passwords must be at least eight characters long and contain characters from 3 of the following 5 catagories: English uppercase (A-Z), English lowercase (a-z), Base 10 Digits (0-9), Non-alphanumeric (!, #, $, or %), Unicode characters. The password cannot contain 3 or more characters from the user’s account name in the same order.