Open an Internet Browser and type the following in the address space:

http://helpdesk.tamhsc.edu/selfservice.html

STEP 1

STEP 2

Before you can reset your password using this method, you must register with the system. This is a simple process and only takes approximately 2 minutes.

STEP 3

You will be asked three questions. Answer these and remember the answers. These will be asked again every time you request a password reset. If you do forget them, you will have to re-register through this process again. Answer the three questions, type in your current password again and click "GO".

You will get a screen telling you that your registration was completed successfully.

STEP 4

Once you are registered with the system, you can reset your password. Type in your HSC Username in the right hand column and click "GO".

STEP 5

You are now presented with a screen with the same three questions you answered during registration. Answer these three questions exactly how you answered them when you registered. Enter a NEW password and click “GO”. Passwords must be at least eight characters long and contain characters from 3 of the following 5 catagories: English uppercase (A-Z), English lowercase (a-z), Base 10 Digits (0-9), Non-alphanumeric (!, #, $, or %), Unicode characters.  The password cannot contain 3 or more characters from the user’s account name in the same order.