IT Support Services
Responsive, reliable computing support
IT Support Services strives to offer effective and timely computing support for faculty, staff and students in order to help them achieve their teaching, research and learning goals. Our technicians are present at every TAMHSC component throughout the state.
Convenient contact anytime:
800-799-7HSC (7472)
If calling outside the normal business hours (Mon. - Fri. 7 a.m. - 5:30 p.m.), wait for the voice message and press 0 to be transferred to the on-call technician. If you receive a recording during normal business hours, please leave a message or retry the call. If you want a work order processed, you may leave a detailed message regarding the issue.
Local assistance and user resources:
- Local contacts, hours and walk-up service
- Fully supported items
- OIT service commitments
- Anticipated OIT response times
- Resolution expectations
Popular online services:
There is a benefit to submitting some orders by e-mail or self service. Non-emergencies that have a screenshot or a large amount of detail are great examples. Hardware and software quote requests which can include account numbers and other detailed information are better sent by e-mail as well.
If you have any suggestions for improving IT Support Services please submit our feedback form located here.
